Once your order is submitted to onsport.com.au, it is received by our distribution centres (fancy name for warehouses) and shortly thereafter your order will be picked, packed and dispatched to our shipping provider, Australia Post.
It may only be a few hours from the time you submit your order to the time your order is dispatched to our shipping provider. Please call us immediately if you have placed an order and you wish to change or cancel it.
If your order has not been dispatched to our shipping provider, we MAY be able to change your order, including cancelling it.