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FAQ's

All orders can be viewed in your account under order history after you have signed into onsport.com.au.

Once your order is submitted to onsport.com.au, it is received by our distribution centres (fancy name for warehouses) and shortly thereafter your order will be picked, packed and dispatched to our shipping provider, Australia Post.

It may only be a few hours from the time you submit your order to the time your order is dispatched to our shipping provider. Please call us immediately if you have placed an order and you wish to change or cancel it.

If your order has not been dispatched to our shipping provider, we MAY be able to change your order, including cancelling it.

A quick way to find a sporting good that you are looking for is to type a search term such as brand name and/or product name or a product number into the onsport.com.au search bar found toward the top of every page.

Enter your search terms in the search bar and press enter/return.

Alternatively, you can browse our sporting goods range using the main menu (the orange bar at the top - you can't miss it!) to navigate through the product and experience categories or browse by the applicable sport.